Fast answers for premium players.
Reservations, guests, memberships, payments, and lounge rules in one clean support center.
How reservations work
Submit your date, time, player count, station type, and preferred game. Management reviews availability and confirms by phone or email.
Can I cancel?
Contact MJL Lounge as early as possible. Cancellation and refund decisions depend on the reservation, event, and timing.
Can guests play?
Yes. Guests can play based on station availability, age rules, event schedule, and lounge policies.
How membership works?
Memberships give access to perks like priority reservations, discounts, birthday hours, tournament access, faster approval, and exclusive events.
Can I pay online?
Online payment options can be handled during confirmation. Current public requests are reviewed before final payment instructions.
Do memberships expire?
Membership plans are monthly unless MJL Lounge offers a special event package or private membership term.